Privacy Policy

Welcome to Manyou. This Privacy Policy explains how Hello Juggler LLC ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application and related services (the "App").

1. Information We Collect

We collect information you provide directly to us, as well as data automatically collected when you use the App.

• Account Information: When you log in using a third-party single sign-on (SSO) provider (Apple or Google), we receive your email address necessary to create and manage your account, enforce usage tiers, and manage entitlements.
• Anonymous Device Identity: Before you create an account, we assign an anonymous device identifier (a randomly generated UUID) to track your free-tier usage and any in-app purchases. This identifier may later be linked to your authenticated account if you sign in.
• Photos and Exhibit Images: When you photograph an exhibit or placard within the App, we collect and upload that image to generate your audio tour narrative. Explicit Disclosure: These images are retained on our backend storage (Cloudflare R2). We keep these images for product improvement purposes, caching narratives for future users, and to train future on-device similarity matching models. Raw images that did not produce a cached narrative are deleted after 90 days. Images associated with a cached narrative are retained for 36 months from the date of your account deletion, after which they are purged from our systems.
• Location Data: We collect your device's location while you are actively using the App. Location is used for three purposes: (1) to identify which venue you are visiting when you first open a session; (2) to detect when you have moved to a new venue so we can update your session context; and (3) to improve narrative caching by associating exhibits with accurate venue and geographic context. We do not collect location data in the background when the App is not in use.
• Device Information: We collect device-specific information, including your device OS, App version, and a device identifier, to troubleshoot issues, understand usage patterns, and enforce free-tier limits.
• Transaction Data: We offer non-renewing 1-day and 1-week passes via In-App Purchases (IAP). Payment processing is handled entirely by the app store provider (Apple). We do not collect or store your credit card or sensitive financial information; we only receive purchase confirmation tokens to grant you access.

2. How We Use Your Information

We use the information we collect to:

• Generate contextual audio narratives based on the images you capture and your location.
• Cache generated narratives and metadata to improve App speed and reduce latency for future users viewing the same exhibits.
• Train and improve our internal systems, specifically for future on-device image similarity matching.
• Manage your account, authentication, and in-app purchase entitlements.
• Detect venue transitions so your session context stays accurate as you move through a visit.
• Monitor and prevent abuse of the free tier and ensure the technical stability of the App.

3. Third-Party AI Services and Your Consent

In-App Disclosure & Consent: Before the App transmits any of your photos or personal data to a third-party AI service for the first time, we display a clear disclosure screen inside the App. That screen identifies the categories of data that will be shared and the specific third-party services that will receive it. You must affirmatively tap "Agree & Generate" for any AI-powered data sharing to occur. If you choose "Not Now," no data is sent to AI services and AI-powered features will not be available. You may withdraw consent at any time by contacting us at support@manyou.ai or by deleting your account within the App.

Upon your consent, we share specific, limited data with the following trusted third-party service providers:

• AI Narrative Generation: Photos you capture, venue location, and exhibit context are sent to Google and SpaceX for visual analysis and narrative generation. No personal details are included in these requests.
• Text-to-Speech (TTS): The generated narration text is sent to SpaceX, Google, or Fish Audio to synthesize natural speech.
• Visual Embeddings: Numerical vector representations (embeddings) of exhibit images are sent to Cloudflare Vectorize for similarity matching.
• Authentication & Payments: Authgear handles OIDC authentication; Apple and Google handle SSO credentials and payments.
• Infrastructure: Hosted on Cloudflare (D1 database, R2 object storage, Workers runtime, KV store).

4. Your Data Rights and Controls

We believe in building strong privacy hygiene from day one. Regardless of your jurisdiction, we offer the following controls over your data:

• Account Deletion: You can permanently delete your account directly within the App settings menu at any time. This revokes authentication tokens and queues your user account data for deletion.
• Data Export: You may request an export of the data associated with your account by contacting support@manyou.ai or from the app settings.
• Revoking Permissions: You can revoke the App's access to your camera or location services at any time through your device's system settings.

5. Cookies and Local Storage (Website)

This section applies to our marketing website (manyou.ai), not the mobile App. We keep the website deliberately lightweight: it sets no advertising or analytics cookies and uses no third-party tracking. We do not load external tracking scripts, and fonts are self-hosted.

The only data the website stores in your browser is functional local storage: theme preference (manyou-theme) and language preference (manyou-lang).

6. Children's Privacy

The App is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

7. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date or via an in-app notice.

Contact Us

If you have any questions, concerns, or data requests regarding this Privacy Policy, please contact us at:

Hello Juggler LLC
support@manyou.ai